Autoship


Forgot to get dog food or kitty litter this month? Let Ren's Pet's Autoship help. Subscribe to select products online and have them automatically delivered right to your door. With Autoship, you’ll never have to worry about running out of the favourite products your pet loves and always needs. Not only will our automatic delivery service help make life easier, but subscribe now and you’ll receive 5% off select brand essentials!

Image: Your Subscription, Your Schedule
Your Subscription, Your Schedule

Need to skip an order? Want to add something for a good boy or girl? Just sign into your account and adjust. Products can be added to a subscription in a few clicks.

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Image: Essential Savings
Essential Savings

To say thank you for subscribing, save 5% off select brand essentials for all future subscription deliveries with Autoship. Best of all - orders over $49 ship free*. Me-ow!

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Image: Cancel Anytime
Cancel Anytime

While we want everyone to enjoy their subscription service, we understand that things change. The good news is: no contracts mean you can cancel anytime - no questions asked.

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Setting Up Autoship

  1. Browse the products below or check out others throughout the site and select which ones you’d like to subscribe to with Autoship.
  2. Pick the frequency at which you would like to receive your order. Options include from every week to every six months.
  3. Add the product to your cart and checkout.

Your first order will ship within a few days and future orders will deliver at the timeframe you select.

It’s as easy as that to create your subscription and you can cancel, change your frequency, or make changes to your order at any time.


*Not all products are eligible for AutoShip. Eligible purchases get a free bag of food on Ren's Frequent Buyer Program - learn more about the program here. The amount charged for an eligible product will be the price of that item on our site at the time your recurring order is processed. The total cost charged to your payment method for each AutoShip order will be the price of the items, plus any applicable shipping charges and sales tax. Some restrictions apply for the over $49 free shipping.

Shop for your first subscription item

There are more items eligible for Autoship throughout the site for you to explore.

FAQs

How does Autoship work?

Autoship is an easy way to set up repeat deliveries from Ren's and save on the items you buy regularly. When you set up your first Autoship, you’ll save 5% on select brands for all future Autoship orders.

To start your Autoship, shop for your pet's favourites and select the Autoship option and choose how often you want to receive that item. Then, add a quantity and select Add to Cart. Once you check out, your subscription for that product is active. You can change your schedule at anytime in your Ren's account.

How do I add or remove items from Autoship?

To add items, go to the product page of the item you'd like to add. Click the "Add to Autoship" button. If the item is not available for repeat deliveries, click the "Ship Once With Next Autoship" button. If you have multiple Autoship orders, you'll be asked to select which one you're adding to.

To remove items, log in to your Ren's Account and click on the Subscriptions link. From here, you can  select your Autoship order with the item you want to remove. To remove it, click on Remove and confirm you'd like to remove it from your Autoship order.

How do I choose a frequency?

Every pet is different, and it can take time to know how long a bag of food, litter or other items will last. If you need to adjust your frequency, go to your Ren's account and click the Subscriptions link and adjust as needed. The frequency of your Autoship orders will change after your next order date.

How do I reschedule my Autoship?

Log into your Ren's account and click on the Subscriptions link then select the Autoship you would like to change. 

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