Ren's Pets Ranks in Top 10 for Leger WOW Survey
[Guelph, ON, January 31, 2022] – Ren’s Pets, a leading Canadian specialty retailer of pet food and supplies, is excited to share their #8 ranking on Leger’s WOW survey for best in-store experience in Ontario. This marks the first time Ren’s Pets has made the list, which surveyed 13,000 Ontarians at 153 retailers across 20 different sectors on their in-store shopping experience. Retailers were then assigned a score based on 20 different dimensions, such as product quality, price competitiveness, employee courtesy, store atmosphere, and more.
“This is an extraordinary achievement for Ren’s, and we’re just thrilled to have made this highly coveted list from Leger,” said Ren’s Pets CEO Scott Arsenault. “From our premium products with the best brands, to having the most knowledgeable and friendliest staff, to our bright clean stores, plus our easy convenient in-store shopping experience, we really pride ourselves on being there for our customers and for their Pet’s Best Life.”
“This ranking confirms and highlights Ren’s strong standing with our customers,” shares Larissa Wasyliw, VP of Ecommerce & Marketing at Ren’s Pets. “We were the only pet retailer to make the top ten list, showing that our customer’s trust and loyalty in the in-store experience at Ren’s. Whether they’re shopping for their pet’s favorite food or treats, picking up an online order, getting advice from our amazing staff, or using our in-store scales to weigh their dogs, our customers enjoy their experience at Ren’s. We’re opening five new stores this spring and can’t wait to serve more pet parents and their pets.”
Read the full Leger WOW announcement here: https://bit.ly/3H9GLgL
About Ren’s Pets
Ren’s Pets is a leading Canadian specialty retailer with 38 stores (and growing!) in Ontario and the Maritimes plus a best-in-class ecommerce site shipping nationally. The company was founded in 1975 and is headquartered in Guelph, Ontario. It was acquired by the Legault Group in August 2021. Ren’s carries the largest selection of pet supplies, including pet food, treats, and toys for your Pet’s Best Life. Ren’s is an industry leader in high-quality professional grooming supplies. The Ren’s Promise guarantees knowledgeable staff will help you find the best food for your pet. The Ren's Reward program lets you earn free food and redeem points online or in-store. For more information, visit renspets.com or contact Larissa Wasyliw, VP of Ecommerce & Marketing at larissa.wasyliw@renspets.com.