A Shlab named Leela

I have a 60lb shepherd lab (aka "shlab") named Leela. After a long day of defending the house from the postmen and utility workers, she likes to unwind with one of her favorite toy, the JW Invincible Double Chains. The two interlocked double rings made of tough rubber make for great fun chewing, gnawing and thrashing them wildly about.

As a dog that I could describe as a "CHOMP,CHOMP, gone" kind of chewer, these rings have stood up wonderfully to whatever adventures she decides to take them on. They clean nicely as well, and are very easy to bring along with you to the cottage, on walks or wherever you decide to go! These toys also come in 1 ring and 3 ring varieties as well, to please whatever kind of chewer you have.

Emily Baker

Ren's Pets Depot - London



Erratic Titan

I would like you all to meet Titan. Titan is a 4-year-old Shepherd/Border Collie/Lab cross who loves nothing more than to run around playing with his doggie siblings (of which he has 5), or just laying back in the grass with a ball in his mouth, gnawing on it like a soother. Titan is a very gentle boy who loves to cuddle his stuffed whales but has one problem. He does not understand how strong his jaw is. I have given him many different types of balls over the years, and every time he takes one bite and snaps the ball in half and then gives it to me with the saddest eyes ever. I was starting to think that there was no ball out there that would withstand his monster jaw until I tried Chuckit! Balls.

His absolute favourite (and by far the strongest) is the Erratic Chuckit! Ball. This one does exactly what it sounds like, bounces everywhere. With all of the different angles, it sends him on a very exciting chase. When he is tired of fetch he goes to lay down with the ball. The thing that I love most about the Chuckit! Balls are the fact that they are a very tough rubber, and have multiple holes. Because of this, Titan can chomp away and I do not have to worry about it snapping under the pressure as it bends and squeezes and pops right back. I only ever replace them when they get lost in the acre or get too dirty to save. I tell everyone I can about this line of products and would definitely suggest having it in any doggie parents’ arsenal of toys!


Katie Harper

London Store



Product Testing Pooches

Jack (7-year-old lab/beagle) and Ceilidh (17-year-old black lab cross – yes she is 17 years old!!) are my test subjects for many of our dog products (they are VERY happy I work at Ren's!). In fact, they never complain about trying new foods, toys or treats!

Both dogs love their Merrick food, both the dry kibble and cans!  They enjoy all the flavors and all the treats.  They also do very well on Tri Acta HA.  This has been a life changing product for Ceilidh and I strongly suggest it to anyone with an aging dog. Tri Acta HA combined with Merrick dry means Ceilidh and Jack are getting a good dose of glucosamine and chondroitin which helps with Ceilidh’s advanced age and Jack’s agility training.

Jack loves his toys and Chuckit! Ultra Balls are his favourite. They last for many years even with lots of use!  And they float, which is perfect for summertime swimming (one of his favourite exercises).

Ceilidh, on the other hand, loves treats and although she will pretty much eat anything, her favourite treats are the Bosco & Roxy cookies.  Her eyes bulge every time she sees me walk in the door with them.

All in all, Jack and Ceilidh make my job easier as I can better help my customers having tried many of the products myself, and all the ‘product testing’ makes their lives more enjoyable.


Ashlea King

Aurora Store Manager


Tricky Treat Ball fun!

I have a 12-year-old pomeranian chihuahua mix (super cute) named Annabell, who is always happy and energetic. When I first heard of the tricky treat ball that Ren’s Pets Depot sells, I wasn’t sure if Annabell would understand how to play with it. She loves food, so I figured I would purchase one and give it a try! (and the best part is, the tricky treat ball comes in 2 different sizes, so I was able to get one that was size-appropriate for her!). 

I put a couple of Blue Buffalo BLUE bits inside, which fall out somewhat easily when the ball is rolled so that she could understand the concept quickly. Annabell sat pretty and stared intently as I dropped the delicious-smelling treats into the bright orange ball. I put it on the floor, and to my surprise - she started to roll it around with her nose! As treats fell out and she gobbled them up, she continued to roll the ball around until there was nothing left. It was such a great workout for her mind and body, and it gave her something to do for about 10 minutes or so. I am very happy with how simple but FUN the tricky treat ball is and would highly recommend it to any dog owner! 

Katelyn Thornhill

Assistant Graphic Designer

Picky Puppy

I have a very picky Shar Pei! The first time I got Clarence the Hero duck feet, it took him about half an hour to eat it. He looked at it ... touched it with his nose ... smelled it ... looked at me ... licked it ... touched it with his nose again... looked at me again, and then finally took it into his mouth! But.. then promptly spit it back out and repeated the ritual about a dozen more times before totally consuming it!

It didn’t last that long the next time… Or the time after that. It has since become the nightly bedtime treat. I love giving him the Hero duck feet because it helps clean his teeth, they are full of glucosamine and chondroitin and it lasts a bit longer than a cookie.

Kristy Hammond

Assistant Manager - Kitchener Location


High Anxiety

Karma is our 8 year old Lab.  She is a rescue from New Orleans, Louisiana.

As with most rescues, Karma came to us with issues.  She had severe separation anxiety and still has severe anxiety in thunderstorms.

We have learned that she needed a ‘safe place’ in our house that did not have any windows and where hearing the clap of thunder was as minimal as possible.  Trying to distract her from the storms using items such as a treat filled Kong and the Treat Ball we sell at Ren’s seemed to help a bit. 

The Thundershirt is also a great option to help, as well as some of the calming solutions we sell for both cats and dogs in our stores.  A radio in the bathroom at a high volume is also a great trick.  All of these combined helps to make the storms a little less stressful for Karma.


Anna Crapanzano

Vice President, Retail Operations 


Because she is a pup from the south, Karma is not a fan of the cold.  She can always be seen sporting her scarf or her sweaters when out and about.


Ears the Issue

Our dogs have always had issues with their ears... and it wasn’t that they don’t listen! They needed a little TLC to help keep them clean. Ren's brought in Thrive Gentian Ear Wash (along with many other Thrive suppliments) I decided to read the label. This seemed like the perfect product to clear up any ear issues and give them the TLC they needed!

My mom used it on my grandpa’s dog who had a TERRIBLE ear infection – almost to the point of a trip to the vet. She decided she would give it a try and after 3 days the infection was gone! Just like that! This product is amazing; with only 4 natural ingredients including Gentian Violet, which is known for its antifungal and antibacterial properties. I would recommend this to anyone who is dire need of an ear wash. Safe to say, you will only be hearing great things about this product!


Jasmine Paleczny

Guelph Team Lead


Dinnertime Gulper!

Flint is a fun loving 9-month-old Australian Shepherd… who LOVES to eat! Being food motivated can be really beneficial when teaching obedience and helping with shape training. Unfortunately, it is not beneficial at dinnertime when he gulped his food down in 1 min flat!

I knew I had a problem to fix, so I leashed up Flint and headed to my local Ren’s! I was introduced to the SPOT Animals Instincts Slow Feed Bowl. The design promotes natural foraging instincts, resulting in slower eating and less gulping. We tried it at dinnertime and noticed a HUGE difference. It was taking Flint longer to eat his dinner, and he no longer gulped it down.

Slow Feeding bowls are great tool for dogs who LOVE food, and need some help actually enjoying it!


Melissa Drieman

Communications Coordinator



Last Fall, our 4-year-old golden retriever Cooper was sprayed by a skunk in our backyard.  My son and I were the only one’s home and neither of us had any idea of what to do!

Unfortunately, we did two things that were the two worst things we could have done!  First, we brought him into the house and second, we put him in the tub and rinsed him with water. Bringing him in the house will stink up your ENTIRE HOME and rinsing him with water will not remove the smelly skunk oils off your pet it will only make it harder to wash off later!  I called my husband and on his way home, he picked up a product at the 24-hour veterinarian to help wash out the smell.

The next day I learned from my experienced coworkers at Ren’s, that I should have applied a product like Enviro Fresh's Odor Out directly to the fur and not rinsed with water first.  I purchased Odor Out to have on hand incase this happens again. I also learned that I could wash the smell out of towels with this product. I hopefully, put all the towels that I used on Cooper that night into the wash machine with some Odor Out and the smell was washed out completely!

The skunk smell lingered in my house for about 6 weeks and now 5 months later, Cooper still has a hint of skunk smell. I learned the pet vs. skunk lesson, the hard way and this “skunked” rookie is no longer a rookie!


Sue Tyler

Marketing Manager


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