Notice regarding bulk pricing on professional grooming products.
Recently we removed the reseller pricing tier for all items deemed as professional products. These items include things such as clippers, blades, hydraulic tables, equipment and most notable, Shampoo & Conditioner in gallon sizes. We understand there has been some frustration regarding this change and we do sincerely apologize for that. The primary reason for this change was that these products were never intended for resale but the pricing offered on them was priced on a resale level and was designed for a wholesale customer that was reselling.
We are 100% committed to offering all of the professional groomers who shop with us the best selection and the best prices possible. In 2011, we introduced the lowest pricing in Canada on a huge selection of products with our Price Drop catalogue. Since that time, we have continuously pushed our suppliers for the best pricing possible with a goal of bringing more price parity between the U.S. and Canada, which has meant lower pricing across the board. We were also very proud to introduce Free Shipping in October of 2011, which was designed to save our customers money and make it easier to order from Ren’s. Additionally, our shampoo prices have remained constant, or have decreased over the past 2 years. This in turn has forced many of our competitors to follow suit, promoting more competitive pricing for all groomers.
We are extremely committed to Canadian Professional Groomers in a number of ways:
- Ren’s will price match and offer an additional 5% off the same item advertised in Canada. Full price match policy.
- All groomers have the ability to participate in Ren’s Rewards, giving them more ways to shop and save
- We strive to be the price leader in Canada for all professional pet products and have the best selection available
- We offer pickup at 4 southern Ontario locations (and growing) and unsurpassed selection in Canada
- Our bi-monthly flyers, weekly flyers and other specials always offer very aggressive pricing
We strongly feel that all professional groomers in Canada should have access to the same basic pricing structure,. This pricing is available at any of our retail locations, online or over the phone, without the need to setup an authorized account.
Ren’s is also committed to giving back to the professional community by continuing to his seminars and events, much like the Canada Grooms series that were held across the country earlier this year in conjunction with PIAJC.
The good news is that we’ve listened to your feedback and will be offering a brand new volume discount program for shampoos & conditioners in gallon sizes, effective immediately. Here are the details of the discount structure moving forward:
- All case quantities for gallons are 4
- Purchases of the same SKU in any quantity of 4 or more will receive a 15% off discount.
- Purchases greater than 4 gallons of the SAME BRAND will receive 10% off each gallon of that particular brand.
- These discounts apply to regular pricing only and are not to be combined with any other discounts
- We will ensure all sale pricing in our flyers for 2013 and beyond will offer a 15% discount or better to avoid the need to discount cases on sale items.
Customer Purchases 3 Gallons of Q day shampoo and 2 Gallons of Q Extreme
- 10% discount will be given on all Q gallons
Customer Purchases 4 Gallons of Q day shampoo and 2 Gallons of Q Extreme
- 15% discount will be applied to the Day Shampoo, 10% on the Extreme
Customer Purchases 3 Gallons of Q Day Shampoo, 1 Gallon of Q Extreme and 1 Gallon of Kelco Filthy Animal
- 10% will be applied to the Q Day shampoo, 10% will applied to the Q Extreme and no discount applied to filthy Animal
Customer Purchases 2 Gallons of Q Extreme, 1 Gallon of Kelco Filthy Animal and 1 Gallon of Cazman Luxury Shampoo
- There will be no discounts applied to any gallon.
We very much value your continued patronage and as always, our customer service team is available to answer any questions or concerns you may have at (866) 736-7738.