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All prices are in CAD currency

 
Home / F.A.Q.
Answers to your most Frequently Asked Questions:
We hope you find your answers below. To contact Customer service directly call: 1-866-736-7738

Q: What payment methods do you accept?
A: Ren's Pets Depot accepts VISA or MASTERCARD for all orders.  We also accept COD for orders under $150 (no cheques, cash or money order only).  Note: COD orders are subject to a $15 service charge.
If you are mailing in your payment only certified cheques or money orders will be accepted.  If you must send a regular cheque it will be held for 15 business days before processing and shipping the order.

Q: What shipping options are available?
A: We offer several shipping options from Canada Post to express or local couriers. The details of your order may limit your shipping choices.

Q: How secure is my online order?
A: Yes, our site uses the latest in online security. 256-bit SSL encryption by GeoTrust.